Retail and Digital Commerce
Transform customer experiences using unified master product and customer data
Successful retailers with a customer-first mindset always desired to exceed their customers’ expectations by advancing their current market position in both digital and in-store environments. Companies who embrace data-driven approach, agile product management, and can leverage product and customer data to develop unique personalized shopping experience will win customer’s minds and eventually their wallets.
Easy and personal shopping experience
Today’s customers want to be able to get the desired information to learn about your products quickly. Shoppers want to go to your digital storefront and be able to find the product information they need and applicable to their personal needs, they want to study details for any particular products they have in mind, compare prices, styles, delivery dates, review usage recommendations, and read recommendations from a trusted seller of things they may like even more–preferably all on one screen within a few minutes.
SYNTES solutions organize your omni-brand and product information and customer data
Digital transformation within a constantly disruptive marketplace
We live in the world of hybrid retail business developing and evolving between physical and digital shopping experiences. Digital and internet revolution have increased the expectations shoppers have when they enter a physical store. Retailers need to reimagine the end-to-end customer journey for their clients across the in-store and online experience to enhance engagement, self-service and shopping cart, and order conversions.